Terms and Conditions

Introduction

Welcome to Post A Pet, Australia’s premier online platform for pet listings. These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms.

Post A Pet provides an online marketplace connecting pet owners, breeders, and buyers through classified ads and listings. We facilitate interactions but are not a party to any sale or transaction between users except as expressly provided in these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our platform.

Privacy Policy

We collect personal information when you register for an account, post a pet advertisement, contact our customer support, or interact with listings. This information may include:

• Contact information (name, email address, phone number)

• Billing and payment information

• Pet details and documentation (e.g., breed, age, vaccination records)

• Transaction and communication history

• Device information and IP address

How We Use Your Information
We use your personal information to:

• Provide and improve our services

• Process payments and manage pet advertisements

• Verify your identity and prevent fraud

• Communicate with you about your account and listings

• Send you marketing communications (with your consent)

• Comply with legal obligations

Information Sharing
We may share your information with:

• Other users as necessary to facilitate pet transactions (e.g., connecting buyers and sellers)

• Service providers who perform services on our behalf

• Law enforcement or regulatory authorities when required by law

• Third parties in connection with a merger, acquisition, or sale of assets

Your Rights
You have the right to:

• Access and update your personal information

• Request deletion of your data (subject to legal requirements)

• Opt out of marketing communications

• Lodge a complaint with a data protection authority

Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and assist in marketing efforts. You can manage your cookie preferences through your browser settings.

Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Refund and Return Policy

Information We Collect
We collect personal information when you register for an account, post an advertisement, interact with listings, or contact our customer support. This information may include:
Contact information (name, email address, phone number)
Billing and payment information
Listing details and descriptions
Transaction and communication history
Device information and IP address
How We Use Your Information
We use your personal information to:
Provide and improve our services
Process payments and manage advertisements
Verify your identity and prevent fraud
Communicate with you about your account and activities
Send you marketing communications (with your consent)
Comply with legal obligations
Information Sharing
We may share your information with:
Other users as necessary to facilitate transactions (e.g., connecting buyers and sellers)
Service providers who perform services on our behalf
Law enforcement or regulatory authorities when required by law
Third parties in connection with a merger, acquisition, or sale of assets
Your Rights
You have the right to:
Access and update your personal information
Request deletion of your data (subject to legal requirements)
Opt out of marketing communications
Lodge a complaint with a data protection authority
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Fees & Charges

Fee Details

Listing Fees

Listing fees are charged when you create a Post advertisement. Fees are non-refundable once your listing is published. Buyers do not make payments through Post A Pet; all transactions take place directly between buyers and sellers. Sellers receive payments directly from buyers at the time of agreement or pickup.

• Standard Listing: $1 - Your pet is listed for 28 day

Credit Card Processing Fee

A 0% fee applies to all credit card transactions. This fee only applies to platform service fees, not the pet sale price.

Fee Calculation Example